Living a lifestyle of wellbeing and focussing in on your wider healthcare goals is easy with one of Connective Chiropractic’s membership schemes.

Live a life of wellbeing

Promoting wellbeing in your life

with Connective Chiropractic membership

Many of our customers choose to stay with our care beyond the relief of their initial pain, discomfort or mobility. We also find that, given that health is often more complex than just the absence of a symptom, that we often need to spend additional time with someone to get to the root cause of their discomfort and to prevent it from coming back.

Our membership packages offer an exciting way for you to strive for wellbeing, transformation and personal freedom beyond your initial course of care with us. Our membership packages are not for everyone, but offer distinct benefits to those who want to continue their care beyond initial pain or discomfort management.

We find that the focus and rationale of our care shifts slightly when promoting wellbeing in our membership community. It’s less about getting you out of pain and more on promoting wider wellbeing in your lifestyle, addressing the root cause of your initial pain and doing our utmost to ensure it doesn’t come back!

OUR MEMBERSHIP PLANS

Which plan is best for your needs?

If you are unsure what is most suitable for your needs, feel free to contact us.
We’ll take a look at your history with us and ask you a few questions to guide you the best we can.
There is never any pressure to join our membership plans.

Connective Chiropractic Membership Schemes FAQ’s

Our Connective Chiropractic Wellbeing Membership Schemes are for current customers who have been deemed suitable for Chiropractic care at Connective Chiropractic. These offers do not include ‘initial consultation and first adjustment’ sessions. The plan is non-transferable and can not be used in conjunction with other offers. Chiropractic adjustments will only be given with a clinical rationale for care.

Alternatives to our membership plans

We offer Pay As You Go prices for those that want to use our services to get out of pain or to promote wellbeing on a more ad hoc basis.

 We realise that these packages may not suit everyone, and there is no pressure to join our membership schemes.
Payments are taken by Go Cardless and you can cancel your membership direct debit at any time.

Additional information

If you would like more information on our promoting wellbeing schemes or any of our other Chiropractic services please contact us.

HOW DOES THE DIRECT DEBIT WORK?

Payments shall be taken by direct debit in line with the plan selected. The direct debit shall be collected by Go Cardless Ltd on/about the 1st day of each month. The standard direct debit guarantee applies and will be handled by Go Cardless Ltd. Payments shall be taken in advance of sessions redeemed.
You are able to cancel your direct debit at any time, however membership benefits will stop that following month. Any rollover sessions must be redeemed before the end of month the direct debit is cancelled. Appointments can still be booked and paid for on a pay as you go basis.
All payments by direct debit are taken in advance of the appointment booked. Additional appointments must be booked on a pay as you go basis.

DO I NEED TO RENEW MY CONNECTIVE CHIROPRACTIC WELLBEING MEMBERSHIP?

Membership shall auto renew until cancelled. Cancellation may be given by Connective Chiropractic with notice.

WHEN MUST I REDEEM MY MEMBERSHIP?

Payments are made in advance. This means that for a payment made on August 1st, you will have the whole of August to redeem your appointment. Silver and Gold plans have ‘rollover appointments’ allowing you to rollover appointments into other months should you not use them. These only expire once redeemed or on cessation/default of the plan.

WHAT HAPPENS IF I CAN’T MAKE MY APPOINTMENT? CAN I POSTPONE?

If you are unable to make an appointment please let us know at first instance and we will try to rearrange your appointment within the month of your payment cycle, subject to availability.
Silver and Gold Plans have ‘rollover’ sessions to permit transferability of unused sessions into other months.
We reserve the right to charge our cancellation fee in case of missed appointments without notice.

WHAT IF I WANT TO CANCEL MY MEMBERSHIP?

You are entitled to cancel your Membership scheme at any time.
All payments are taken in advance so you are entitled to complete any unused sessions on the month you cancel.
We do not offer refunds for unused sessions.

WHAT IF I WANT TO CHANGE MY MEMBERSHIP?

You are entitled to notify us that you wish to change your plan with us at any time. The changes will come into effect the following month.

CAN I ADD ELEMENTS ONTO MY MEMBERSHIP?

Should you require additional checks as part of the plan they are to be charged at the Pay As You Go rate.

WHY ARE THE PLANS OFFERED AT DISCOUNTED PRICES?

We only ever give Chiropractic adjustments where there is a clinical rationale for care. We find that those under wellbeing care often require fewer adjustments or may not require an adjustment at a check/appointment, however we will still provide ongoing care, assistance and service to Empower Wellbeing. Through our promoting wellbeing schemes, we also provide additional education and benefits to care for and address wider wellbeing.

The discounted price incentivises our patients to get checked regularly, but does not mean that Chiropractic care is always offered.

Membership does not only include the provision of Chiropractic care but also membership to the Empowering Wellbeing community, which gives additional health care connection, exclusive offers, discounts, workshops and/or events.

Discounts offered include calculations of reasonable variation in appointment availability due to demand, unexpected emergencies, planned annual leave and/or public holidays. The schemes are discounted further as the packages increase to help current patients with empowering and promoting health and wellbeing at a reduced price.

HOW DO I KNOW IF A MEMBERSHIP IS RIGHT FOR ME?

The plans are not intended for everyone and it is suggested that you contact us straight away if you have any queries about whether you are suitable to join one of our plans

CAN I STILL ACCESS YOUR SERVICES WITHOUT BEING A MEMBER?

Yes. We realise that these packages may not suit everyone.

We offer Pay As You Go price structures for those that just want to use our services to get out of pain and promote wellbeing, gain further information or dip in and out of our services in line with whatever they need.

If you would like more information on our empowering and promoting wellness schemes or any of our other Chiropractic services please contact us.

 

HOW CAN I BOOK APPOINTMENTS AND CHECKS?

Appointments are subject to availability and can be booked online via the Connective Chiropractic treatment booking page by clicking here or by contacting us. We recommend booking in advance to avoid disappointment.  These offers do not include ‘initial consultation and first adjustment’ sessions.

CAN I GIVE MY MEMBERSHIP SESSIONS TO ANOTHER?

Membership schemes are non-transferable and can not be used in conjunction with any other offer.  Chiropractic adjustments shall only be offered where there is considered sufficient rationale for care.

 

WHAT HAPPENS IF I CANCEL MEMBERSHIP DURING THE FIRST MONTH AFTER REDEEMING A SESSION?

Nothing. All our appointments are paid for in advance.
We do not offer refunds for our membership plans so if you have not redeemed your session you have until the end of the month to redeem it.

IM GOING ON HOLIDAY- WHAT SHOULD I DO?

Our silver and gold plans have rollover sessions to give additional flexibility in case you are on holiday or are unable to make it. In exceptional circumstances we reserve the right to offer more sessions. We can, of course, also cancel the direct debit and restart it when you are back (Please be aware however that you might lose access to any rollover sessions through cancelling however).

 

WHAT ARE ROLLOVER SESSIONS?

We recognise that there may be some times when you are unable to make an appointment or there are times when we are unable to see you (e.g.: because we are fully booked or due to public holidays).
As a result of this, we offer rollover sessions in our Silver and Gold plans to allow you the option to rebook your session more flexibly without having to worry about wasted costs.
Rollover sessions only accrue if you have not redeemed your session(s) one month and can be used at any time during the duration of your plan. Rollover sessions are not transferable.
Connective Chiropractic will keep a record of any rollover sessions permitted.
In the event of dispute of rollover sessions pay as you go payments shall be taken and reimbursed, as required, on checking the direct debit mandate payment history

WHAT HAPPENS IF THERE IS A DISPUTE ON PAYMENTS I HAVE LEFT

In the event of dispute of the number of sessions or rollover sessions are permitted, pay as you go payments shall be taken and reimbursed, as required, on checking the direct debit mandate payment history.
Payments are made in advance of sessions required (i.e: The payment on August 1st is for sessions redeemable in August. For the bronze plan, please note that two payments are required per redeemable session).

 

BASING VIEW

Arena Business Centre,
The Square,
Basing View,
Basingstoke, Hampshire.
RG21 4EB

james@connectivechiropractic.co.uk
Open Monday - Sunday 7am - 9pm

 

07833 585501
01256 213 765

EMPOWER WELLBEING WITH A CONNECTIVE CHIROPRACTIC MEMBERSHIP

Registered Company (10788728) in England & Wales, Registered Address: Arena Business Centre, Basing View, Basingstoke, RG21 4EB.

Site information updated 1st November 2017.

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