How to cancel or reschedule your appointment at Connective ChiropracticWithout needing to call or email us
Reschedule and cancel your Connective Chiropractic appointment without having to call or email us!
We love making things as easy as we can at Connective Chiropractic. It’s why we have our online booking system on our website so that you can easily schedule your appointment at any time to suit you. We find that people book appointments around the clock and are aware people have even scheduled their appointment with us whilst flying from different countries! But, did you know that you can also cancel and reschedule your appointment online too without having to contact us?
Reschedule your appointment in plenty of time
One thing we dislike about other clinics is that it’s easy to forget your appointment time. As a result, we pride ourselves in being different. We offer text and email reminders as standard for your appointment as well as giving you an appointment card on booking. This means there should never be an excuse to miss your appointment without good reason. Our reminders tend to go out soon after the point of booking and usually the day before the appointment. These give you ample opportunity to let us know if you need to reschedule or cancel and avoid cancellation fees in line with our cancellation policy. You can cancel or rearrange your session really easily through your confirmation email so it’s wise to keep it handy. If you are planning to reschedule your appointment within 12 hours of your appointment, you will need to call us to cancel.
Change your appointment via your confirmation or reminder email
All you have to do to reschedule your appointment with us without having to call or email us is click on the link within your confirmation or reminder email. You can follow through the process to not only cancel but also reschedule or rebook your appointment with us.
Step One : Click the link on your email
Clicking the link won’t automatically cancel or reschedule your appointment. You’ll get another opportunity to decide whether you want to do so before cancelling.
Step Two : Confirm your cancellation and give reasons why
Step Three : Decide whether you want to reschedule or rebook
You can select whether you want to reschedule your appointment with us. As you’d expect it’s an easy process and deciding to do so will link directly back to our online booking system. As you’ve clicked via the link in your email you won’t need to input all your details in again so it won’t take long.
Step Four: Select your appointment type and book in as usual
Your previously selected appointment type should show up. Just click on the link and then find a time to suit you. The process from here is the same as when you initially booked online. As usual, you need to click on the button to confirm your appointment to book it. You will get an automated email confirmation soon after so if you don’t get this, please head back to our website to rebook your session with us. Please be aware though that our booking system will reserve appointment slots for 5-10 minutes after an attempt to book so it may be worth popping the kettle on and revisiting our website after.
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Connective Chiropractic Ltd,
55 Kingsclere Road,
01256 639 452
EMPOWERING WELLBEING WITH A CONNECTIVE CHIROPRACTIC MEMBERSHIP
Registered Company (10788728) in England & Wales, Registered Address: 55 Kingsclere Road, Basingstoke, Hampshire. RG21 6XG.
Site content last edited 11 September 2023 (Version 1.4) (Version 1.0 - 1st November 2017). Last update Monday 11 September 2023
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