Chiropractic simply is a method of adjusting the bones of your body to improve skeletal alignment. In doing so, it helps your nervous system work more efficiently, relieves pain or discomfort and increases mobility.
Step 1 – Initial Consultation
First, we will get to know you by asking you some questions to assess why you have come to the clinic and how we can meet your expectations. We’ll also ask about your general health and previous conditions.
Step 2 – Physical Examination
Secondly, with your consent, we will conduct a physical examination. This includes neurological, orthopaedic tests and systemic and biomechanical checks where required. This helps us gain further information about your body, discover any issues, identify whether it is safe for us to proceed and provide you with a full explanation of the results.
Step 3 – Making A Plan
Finally, if we are happy to proceed your Chiropractor will follow an agreed care plan. Your Chiropractor will explain the results of your examination, the proposed care plan, the benefits and risks of care and answer any questions you may have before proceeding. We may ask you to sign a consent form to proceed with care. A first treatment session follows an initial assessment where there is sufficient rationale to do so.
I can not explain how it works but all I can say is when I walk out of the Chiropractors after seeing James, I feel absolutely amazing. Suzie. J, Northampton.
James is a true professional, he explains everything he does while he is working and has made a huge difference to my ease of movement. Sally S, Basingstoke
FREQUENTLY ASKED QUESTIONS
Will Chiropractic care hurt?
We correct misalignments using quick, gentle and accurate adjustments to your body. Should you require other Chiropractic techniques we are happy to utilise these with your informed consent.
How will I feel during Chiropractic care?
During a course of Chiropractic care, you can expect to feel physical changes as your body reconnects and realigns. These may include stiffness or tiredness, particularly after your first session. Your Chiropractor will provide aftercare advice and any necessary lifestyle changes to get the most out of your care. It is important to talk to your chiropractor if you feel worried about anything either during or after receiving Chiropractic care.
How many sessions will I need?
The number and frequency of sessions will depend on a number of factors. This includes age, the extent of the injury, duration, general fitness, stress and posture. We welcome patients looking for maintenance care or who want to improve their state of health or wellbeing. We are happy to discuss your care, expectations and goals with you.
Will Chiropractic treatment benefit my general health?
You’ll discover that small changes can make a big difference. Good health is as much about enjoying a positive sense of physical, emotional and mental wellbeing as it is about being pain-free. Many of our patients report that they are able to achieve more due to moving or feeling better, getting rid of their aches or pains and/or for receiving chiropractic care.
What can I do after Chiropractic Care to help myself?
Your Chiropractor will inform you of things you can do at home to assist your care plan. This advice will tailor to your specific needs. After every session, you should avoid strenuous activity, keep hydrated and think about balance (nutritional, lifestyle, social and postural). If you need to discuss anything you can contact us by any of the methods below.
HOW DOES THE DIRECT DEBIT WORK?
You are able to cancel your direct debit at any time, however membership benefits will stop that following month. Any rollover sessions must be redeemed before the end of month the direct debit is cancelled. Appointments can still be booked and paid for on a pay as you go basis.
All payments by direct debit are taken in advance of the appointment booked. Additional appointments must be booked on a pay as you go basis.
DO I NEED TO RENEW MY CONNECTIVE CHIROPRACTIC WELLBEING MEMBERSHIP?
WHEN MUST I REDEEM MY MEMBERSHIP?
WHAT HAPPENS IF I CAN’T MAKE MY APPOINTMENT? CAN I POSTPONE?
Silver and Gold Plans have ‘rollover’ sessions to permit transferability of unused sessions into other months.
We reserve the right to charge our cancellation fee in case of missed appointments without notice.
WHAT IF I WANT TO CANCEL MY MEMBERSHIP?
All payments are taken in advance so you are entitled to complete any unused sessions on the month you cancel.
We do not offer refunds for unused sessions.
WHAT IF I WANT TO CHANGE MY MEMBERSHIP?
CAN I ADD ELEMENTS ONTO MY MEMBERSHIP?
WHY ARE THE PLANS OFFERED AT DISCOUNTED PRICES?
The discounted price incentivises our patients to get checked regularly, but does not mean that Chiropractic care is always offered.
Membership does not only include the provision of Chiropractic care but also membership to the Empowering Wellbeing community, which gives additional health care connection, exclusive offers, discounts, workshops and/or events.
Discounts offered include calculations of reasonable variation in appointment availability due to demand, unexpected emergencies, planned annual leave and/or public holidays. The schemes are discounted further as the packages increase to help current patients with empowering and promoting health and wellbeing at a reduced price.
HOW DO I KNOW IF A MEMBERSHIP IS RIGHT FOR ME?
CAN I STILL ACCESS YOUR SERVICES WITHOUT BEING A MEMBER?
We offer Pay As You Go price structures for those that just want to use our services to get out of pain and promote wellbeing, gain further information or dip in and out of our services in line with whatever they need.
If you would like more information on our empowering and promoting wellness schemes or any of our other Chiropractic services please contact us.
HOW CAN I BOOK APPOINTMENTS AND CHECKS?
CAN I GIVE MY MEMBERSHIP SESSIONS TO ANOTHER?
WHAT HAPPENS IF I CANCEL MEMBERSHIP DURING THE FIRST MONTH AFTER REDEEMING A SESSION?
We do not offer refunds for our membership plans so if you have not redeemed your session you have until the end of the month to redeem it.
IM GOING ON HOLIDAY- WHAT SHOULD I DO?
WHAT ARE ROLLOVER SESSIONS?
As a result of this, we offer rollover sessions in our Silver and Gold plans to allow you the option to rebook your session more flexibly without having to worry about wasted costs.
Rollover sessions only accrue if you have not redeemed your session(s) one month and can be used at any time during the duration of your plan. Rollover sessions are not transferable.
Connective Chiropractic will keep a record of any rollover sessions permitted.
In the event of dispute of rollover sessions pay as you go payments shall be taken and reimbursed, as required, on checking the direct debit mandate payment history
WHAT HAPPENS IF THERE IS A DISPUTE ON PAYMENTS I HAVE LEFT
Payments are made in advance of sessions required (i.e: The payment on August 1st is for sessions redeemable in August. For the bronze plan, please note that two payments are required per redeemable session).
Arena Business Centre,
EMPOWER WELLBEING WITH A CONNECTIVE CHIROPRACTIC MEMBERSHIP
Registered Company (10788728) in England & Wales, Registered Address: Arena Business Centre, Basing View, Basingstoke, RG21 4EB.
Site information and layout last updated March 2020 (Version 1.1)
(Version 1 - 1st November 2017)