Reschedule  your appointment in plenty of time

One thing we dislike about other clinics is that it’s easy to forget your appointment time. As a result, we pride ourselves in being different. We offer text and email reminders as standard for your appointment as well as giving you an appointment card on booking. This means there should never be an excuse to miss your appointment without good reason. Our reminders tend to go out soon after the point of booking and usually the day before the appointment. These give you ample opportunity to let us know if you need to reschedule or cancel and avoid cancellation fees in line with our cancellation policy. You can cancel or rearrange your session really easily through your confirmation email so it’s wise to keep it handy. If you are planning to reschedule your appointment within 12 hours of your appointment, you will need to call us to cancel.

Change your appointment via your confirmation or reminder email

All you have to do to reschedule your appointment with us without having to call or email us is click on the link within your confirmation or reminder email. You can follow through the process to not only cancel but also reschedule or rebook your appointment with us.

Step One : Click the link on your email

Clicking the link won’t automatically cancel or reschedule your appointment. You’ll get another opportunity to decide whether you want to do so before cancelling.

Step Three : Decide whether you want to reschedule or rebook

You can select whether you want to reschedule your appointment with us. As you’d expect it’s an easy process and deciding to do so will link directly back to our online booking system. As you’ve clicked via the link in your email you won’t need to input all your details in again so it won’t take long.

Encountering problems?

Don’t panic! You can always contact us and we’ll be happy to help if you get stuck. Here at Connective Chiropractic in Basingstoke we love helping people and changing lives.